Why is it so hard to donate furniture?

Not one of the actual couches, but close.


So I called the Salvation army on Tuesday to schedule them to pick up 2 couches, a computer desk, and a microwave stand-type-thingy. They said they could come out on Wednesday...I said "great". Then I realized that Thursday would be better for me, so I called them back. Ten seconds later, presto-chango I am scheduled for today, Thursday. They told me that I could call after 8am this morning to find out when the truck will be at my house. Super.

Begrudgingly, I awoke at 8am...on my vacation...to call them. Don at the salvation army told me that the truck would be at my house after noon...most likely after 1pm, to him I said "great". Yay, I could sleep in a little more. I hang up, set my alarm for 10:45, and roll over. Then the phone rings...Don from the salvation army again. "Hey man, Don from the Salvation Army. Yeah that pick-up was scheduled for yesterday...and was cancelled". I reply to him. "Yes, I cancelled it on Tuesday, and at the same moment rescheduled for today". Don, "Oh. Well whoever you talked to didn't actually reschedule it for today". Me, "Well you need to kick their ass, because I asked them twice if we were indeed on for Thursday". (Side note: after the conversation, I realized I said "kick someone's ass" to a person with the salvation army...a Christian organization...oops.) Don, "Yessir, I will hit them over the head".

So, I began tring to find another organization that could pick everything up today. Did you know that Goodwill doesn't do residential pick-ups, and the Kidney Foundation doesn't anymore either, unless you're donating a CAR?! So, I'm stuck either rescheduling with the salvation army, and hoping that whoever I talk to can actually use a computer and enter the information correctly...or taking them to the dump, which I was trying to avoid doing. You know, save the planet...blah, blah, blah.Why should it be so hard to donate items to the less-fortunate?! AARRGGHHH!